Service Delivery Manager

Job Reference Number:  4184
Recruitment Consultant: Dan Liban
Salary: £52,000 to £58,000

Service Delivery Manager – ITIL, Process Improvement, SLA’s, Reporting, Project Management

This is an opportunity to join a forward-thinking, extremely succesful, global organisation where you will be responsible for the management and efficiency of day-to-day operations in the Service Delivery department.

Key Experience:

  • Delivering ITIL operating processes and procedures
  • Driving continuous service improvement
  • Incident Management, Problem Management, Service Request Management and Change Management experience
  • Mentoring and leadership
  • Ability to produce technical reports with trend analysis
  • Experience hosting and attending services reviews
  • 3rd party supplier and contract management experience
  • Maintaining and developing customer relationships and identifying opportunities
  • Creating and presenting proposals to senior management regarding system improvements where possible


  • 25 days (+Bank Holidays)
  • Private Medical
  • Annual Bonus
  • 4x Life Assurance policy
  • Onsite Parking
  • Hybrid home working and flexible hours
  • Training and more…

This is a really exciting time to be joining a business that already have a tracked record of consistent growth as they take the next step in their journey, the business is collaborative and inclusive from the MD all the way through the business.

Interviews are being scheduled immediately with a quick process turnaround, so if you’re a Service Delivery Manager that is looking for your next move within a highly successful organisation, then please apply with your CV.

Service Delivery Manager | Head of Service | Service Delivery Lead | Information Technology Service Delivery Manager | Service Transition

Job Information

Job Reference: BH-4184
Salary: £52000 - £58000 per annum, Benefits: Excellent Benefoits
Salary From: £52000
Salary To: £58000
Job Industries: Tech & Digital
Job Locations: Warrington
Job Types: Permanent
Job Skills: Service Delivery

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