Senior Technical Support

Sector:
Location:
Contract:
Reference Number: 6304
Consultant: Caleb Berry
Up to £40,000

Benefits

  • Company Van
  • Performance Based Bonus’
  • Workplace Pension
  • 28 days Holiday
  • Free Parking
  • On Call bonus

Company Information
My client is looking for an experienced MSP 2nd/3rd line technician to come in and hit the ground running! There have been hundreds of thousands invested into the company infrastructure and technology and haver a high staff retention. They look at supporting a wide range of SMEs from manufacturing to agriculture and everything in between.

You will be entering the senior team and turning this into a team of 3.

This will be a great opportunity for someone who’s looking to work for a company that looks after their staff as they pride themselves on employee morale and likes to minimize stress where they can as MSPs have a name for themselves for being the opposite to this.

You won’t get bored here as there is a massive increase in work and lots to sink your teeth into!

The Role

  • 1st and 2nd line support
  • Provide a high standard of customer service and make sure issues are resolved with maximum efficiency and keeping customers informed at all times
  • Need to be able to hit the ground running- not looking to hold someone’s hand
  • Upgrade hardware & software, migration of data and virtualizations
  • Customer audits
  • Customer site visits
  • On call (1 in 4)

Essential Skills

  • MSP experience or similar role (3years)
  • Be able to specify, quote and deliver solutions by yourself
  • Azure, M server, 365, Virtualizations (3 years)
  • UK Drivers License

If this vacancy is something that you are interested in and have the relevant skills/experience – please email c.berry@chromarecruitment.com

Job Information

Job Reference: BH-6304
Salary: £40000 per annum
Salary From: £40000
Salary To: £40000
Job Industries: Tech & Digital
Job Locations: Northwich
Job Types: Permanent
Job Skills: IT

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