Junior IT Support Engineer

Reference Number: 5990
Consultant: Dan Liban
£20,000 to £26,000 

We are recruiting for one of the areas specialist IT Infrastructure solutions businesses on the growth of their core team.

Whether you’re just getting into IT support after education or already have some industry experience, this is a business with endless opportunity to train, grow and develop your career.

You will join a skilled team and be responsible for;

  • Answering technical support phone calls
  • Monitoring the incident logging system for new tickets
  • Triaging high priority issues
  • Performing initial diagnosis and applying fixes
  • Delivering outstanding customer service through understanding the user’s needs
  • Carrying out change requests on behalf of customers
  • Collaborating with internal technical teams on changes/modifications
  • Pursuing personal development of your skills/ knowledge base to effectively perform the role at a high standard.

You’ll be working with:

  • Windows Server 2016-2022
  • VMware
  • MS Exchange
  • Azure
  • Microsoft 365
  • Linux
  • SQL Server


  • 25 Days + bank Holidays
  • Hybrid working
  • Life Cover policy
  • Healthcare cash plan
  • Industry Training access
  • On-call bonus & Shift bonus
  • Discount vouchers and more

This position will initially be on a typical Monday-Friday during the training/enrolment period and then when you’re ‘up and running’  will switch to a shift working pattern that will see you gain 1 week off every 2 weeks.

About the business:

They’re a growing specialist in IT services that focus on the architecture, configuration and implementation of cloud based solutions for their varied client base.

With a wealth of technical expertise across the business and each engineer in the team having their specialist area, there is an unparalleled opportunity to learn and further your own knowledge across those disciplines.

Interviews are being scheduled immediately with a quick process turnaround, so please apply with your CV now if you’re interested in finding out more.

Job Information

Job Reference: BH-5990
Salary: £20000 - £26000 per annum, Benefits: Excellent benefits including (Shift bonus, On-call bonus, Extra holidays & more)
Salary From: £20000
Salary To: £26000
Job Industries: Tech & Digital
Job Locations: Warrington
Job Types: Permanent
Job Skills: IT SUPPORT

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