Head of Technical Transformation

Job Reference Number: 4591
Recruitment Consultant: John Mackey
Salary: £85,000 to £90,000

We are working exclusively with a fast-growing PE-backed Managed Service Provider based in the North West to support their search for a Head of Technical Transformation, who will be joining the business during an exciting period of growth.

The business has been on an enviable growth trajectory over the last 4 years, through both organic growth and acquisition of strategic targets that have diversified their servicing offering. This has taken the business from being an infrastructure MSP to being a true IT Service partner including Infrastructure Support, Public and Private Cloud Hosting, Cyber Security, DevOps, Software Development and Data Analytics. The newly created role of Head of Technical Transformation will join the Senior Management team within the business and be crucial in delivering the future growth within the Infrastructure and Cloud area of the business.

The Role:

The successful candidate will have operated in a Senior Management capacity within a Technology business for 5+ years, ideally within the MSP or IT Consulting sectors. They will have excellent management, communication and influencing skills as they will be responsible for all aspects of the technical project transformation services for the organisation. Within the team there are several highly skilled and qualified managers, but this person will need to have the technical knowledge to support these managers whilst also providing comprehensive and focused leadership.


  • Track record of working in a fast-growing Technology Service based business
  • Experience of working in business specialising in selling and providing technical solutions for both small and large organisations
  • Excellent leadership/management skills, you will be required to manage and oversee teams delivering projects across Compute, Azure and Microsoft Modern Work technology stacks
  • Must be able to demonstrate examples of leading and growing diverse technical teams
  • Experience of working in a business that sells IT Services including Infrastructure support, Consulting/Professional Services and Cloud
  • Strong communications skills with the ability to communicate with people of all levels both internally and externally
  • A healthy obsessiveness about delivering world-class projects and service delivery to every customer
  • Ability to deliver team and individual output to timeline is critical
  • Demonstrable experience of being able to build excellent external relationships, by adding value through insightful and strategic thought leadership within Tech
  • Client-facing experience at both pre-sales/architect and service delivery levels

 The Person:

  • Previous experience of leading a Technology business as a CTO/IT ’Head of’ role
  • Experience of working within a MSP or IT Consultancy environment
  • High level of technical literacy with a good understanding of Hybrid Cloud, Azure and M365
  • In-depth experience of working with the Microsoft stack of products including Azure, O365, .net, SharePoint etc
  • Comfortable leading and taking ownership, the successful individual will demonstrate a genuine level of care in what they do
  • Ability to be flexible in prioritising and comfortable to refocus at short notice on emerging issues and challenges
  • Experience of leading multifunctional teams and demonstrable success in delivery
  • Highly driven with a strong sense or ownership and accountability

The successful candidate who joins the business at this time will be a crucial element in the further growth and expansion over the next 24/36 months. It is an exciting time within the MSP sector, the business is in a prime position to exploit revenue growth opportunities and further acquisitions to consolidate their position as one of the leading MSPs in the North.

For more information or to discuss this opportunity further, please do not hesitate to contact John at j.mackey@chromarecruitment.com

Job Information

Job Reference: BH-4591
Salary: £85000 - £90000 per annum
Salary From: £85000
Salary To: £90000
Job Industries: Tech & Digital
Job Locations: Manchester
Job Types: Permanent
Job Skills: IT

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